Account Executive (generalist)

About Featurebase

We're building the next-gen support & feedback platform that's changing how modern teams like Lovable.dev, Instantly, and Beehiiv work. As one of the fastest-growing startups in this space, we’re looking for an Account Executive to help take it to a new level.

As our first AE, you’ll help define how modern sales in our team is done: lean, technical, automated, and high-conviction. From closing inbound deals with big enterprise leads to chasing outbound opportunities with massive upside, you'll be in the driver's seat. If you're looking for process manuals and SDR handoffs, look elsewhere. If you want to close, build, and win–this is it.

Quick TL;DR about us:

• We’re building a support & feedback platform (same category as Intercom & Productboard)

• 100% remote (no office, no commute)

• Team of 5, currently based in EU

• Work async, with very few meetings

• Profitable, growing fast, and fully bootstrapped - have raised $0

What you'll do

• Become a product expert & help customers use Featurebase effectively, assisting prospects through the trial and evaluation phase

• Generate a strong pipeline and exceed quarterly targets - develop and execute outbound sales strategies, including cold outreach via email and social channels

• Own deals end-to-end: qualify, demo, handle procurement, close

• Be the voice of the customer – advocate for customers by surfacing product or adoption blockers to our product team

• Help design automations, experiments, and scalable sales ops

Who we're looking for

• Previous experience in SaaS sales with a proven track record of closing deals

• Experience selling to a technical buyers (bonus if you have previous experience working with a collaboration or a support tool)

• Strong written and verbal communication, presentation, and product demonstration skills

• You know how to navigate orgs, unblock deals, and manage multiple stakeholders

• SaaS and startup experience – you move fast, have a strong bias for impact, and thrive in working autonomously

• Preferably in European time zones to have overlap with the rest of our team

What we offer

We’re a small, driven team, and we value our people. Here’s what you can expect when you join Featurebase:

• Interesting and challenging work

• Competitive salary

• 20 paid vacation days, 15 paid holidays, and unlimited sick leave

• Ownership and deep involvement in the growth team

• Work remotely, no commuting to the office

• Flexible work hours, we work async and rarely do meetings

• MacBook & latest productivity software